UCanView.com - Watch and Share, Anytime, Anywhere. Preserve your home videos on DVD,
and securely put them online to
watch & share with family and friends.

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Frequently Asked Questions


 
  What is UCanView.com?
    UCanView.com provides a truly unique service by archiving your aging videotapes and putting them online for you to share with family and friends, or you can just enjoy them when you want.  With full functionality and an extremely easy to use interface, UCanView.com can be used by anyone.  Our processing creates a high-quality streaming video unlike anything on free internet video sites.
 
The idea is simple,
Watch & Share.   Anytime.  Anywhere.
 
 
  How do I share my videos with family and friends?
    Each video that gets put online has its own unique link.  You can then email that link to family and friends.  The Link can be sent from your own email program, or you can send it straight from your UCanView.com library.  Once your friends and family go to the link, your video is watched instantly.  No Ads.  No Waiting.
 
 
  Can I share multiple videos at once, or do I have to send each video's link one at a time?
    Yes.  You can use UCanView.com to send out one email that contains each video's link, or you can copy and paste each link into your own email.
 
 
  How secure are my videos?
    Security is our top priority at UCanView.com.  Your videos, onced archived and processed, are safely stored in our secure data banks and servers which are kept in our secure facility.  Since all videos on UCanView.com are streaming videos, they cannot be downloaded onto viewers' computers.  Additionally, you can always prevent video sharing at anytime.  Also, each video can be password protected to ensure a selective audience.  This password also can be changed at anytime, in case you find that it has been given out by mistake.  If that weren't enough, each video's unique link will not be found by any search engine.  Even if your video's link gets misused, it can be changed at anytime.  UCanView.com even provides you with the tools to monitor when, where, and how many times your videos have been watched; so, you'll be able to tell if something looks wrong.
 
 
  Can these videos be viewed with a dial-up connection?
    Unfortunately, due to the nature of streaming video, only high-speed or broadband internet connections are sufficient to view videos on UCanView.com
 
 
  Can I share a video with someone in another country?
    Yes.  Unlike television and video tapes, internet video is a worldwide format.  So, as long as the person that you're sharing the video with has a high-speed internet connection, they will be able to view your video as if they are in the next room.
 
 
  Can someone download my videos from UCanView.com?
    No.  Videos on free and public internet video sites are downloaded or "cached" onto your computer as you watch them, allowing anyone to make copies or view their videos later without even connecting to the internet.  However, UCanView.com videos are streamed which means that no information is stored on your computer as you watch; so, no one can copy or steal your video from our site.
 
 
  Do I have to wait for my video to download before I can skip to different parts of the movie?
    There is no wating.  With UCanView.com streaming videos you can go directly to any point in your videos at anytime just by moving the cursor.  From your library, you can also create chapter points that mark parts of the movie for quick access later.
 
 
  Is there a way for me to preview UCanView.com without signing-up for anything?
    Yes.  Click Here to preview some of the features that UCanView.com has to offer.
Later, you can explore our full capabilties, just sign-up for a free UCanView.com account.
 
 
  Does UCanView.com provide other duplication services?
    UCanView.com uploads, archives, and makes DVDs of your videos.
For Standard Definition and High Definition Duplication, Broadcast Quality Duplication, International Standards Conversions, and more contact our parent company, Video Express, Boston directly at (617) 267-7900 or go to www.evideoexpress.com.
 
 
  When do I get charged?
    We do not bill your account until all the videos on your order are processed and online.  We won't even ask for you credit card information until after we receive your videos and have sent you an accurate price quote.
 
 
  How should I send video tapes to UCanView.com?
    At the present time, sending video materials to UCanView.com is the customer's responsibility.
We recommend using a trackable and insurable service such as US Priority Mail, UPS Ground, or FedEx Ground.
 
However, if you live in the area of Needham, MA or Boston, MA, you can place an order or pick-up an order in person.
Click Here for our Addresses and Directions.
 
 
  Are there pop-ups or ads on this site?
    No.  There are no advertisements or pop-up ads of anykind on UCanView.com.  This site is sustained primarily by the rates we charge.
 
 
  Can you put audio tapes and cds, still pictures, or 8mm film online?
    We cannot not currently convert film to a digital format, and UCanview.com can only host video materials, but we are looking into offering those services in the near future.
 
 
  Can I put digital pictures or audio files onto UCanView.com?
    Unfortunately, UCanView.com is specifically for video.  We are, however, working to allow multiple media formats such as digital images and audio to be put online as well.
 
 
  What formats of video tape do you accept?
    We accept a wide variety of formats.  Specifically, we accept:
VHS
 
Betamax
8mm Video
Hi-8
Digital 8
Mini DV
DVD
 
Digital Files
.MOV
.AVI
.MPG

If you have a broadcast format such as Betacam or 3/4" Umatic or you have a format that is not listed above,
contact our parent company, Video Express, Boston directly at (617) 267-7900 or go to www.evideoexpress.com.
 
 
  How long will my order take to process?
    UCanView.com currenty works as a rush facility.  This means that when an order gets to us, we process it as soon as possible.  No order is given priority over another.  The size of your order will determine how fast it can be finished; so, a large order with many long tapes will take as long as a few days, while one tape with a short video may be done in less than a day.  One way or the other, as soon as any video on an order is finished, it will appear in your library immediately, where it can be viewed and shared.
 
 
  I have a video from another country, will it still work on UCanView.com?
    In order to convert a video from another country,
the order must be processed through our parent company, Video Express, Boston Please contact them directly at
(617) 267-7900 or go to www.evideoexpress.com.
 
 
  What content is acceptable for videos processed through UCanView.com?
    UCanView.com will not process any copyrighted material such as motion pictures, television shows, or other professionally produced material.  We, also, will not process any material which is viewed as objectionable.  If we receive such materials, the video will be returned to you at your expense.
 
 
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